Frequently Asked Questions
Everything you need to know about your ESR Wheels shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. For custom finishes or pre-order items, please allow an additional 2-4 weeks for processing and delivery.
What is your return policy?
We accept returns on unused and unmounted items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply, and custom-built orders are final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the order.
How do I know if the wheels will fit my vehicle?
We provide a comprehensive fitment guide on each product page. If you are unsure, please contact our support team with your vehicle's make, model, and year for expert assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm at checkout.
Are your products covered by a warranty?
Yes, all ESR Wheels come with a lifetime structural warranty and a one-year warranty on the finish, protecting you against any manufacturing defects.